Cannot enter Administrator credentials, typing only returns numbers!
My Windows 7 Ultimate activated clients require administrator authorization when installing software or hardware. After starting the install the administrator access box pops up. When I, the administrator, start typing in my credentials,
only random numbers appear instead of the letters I type. This only happens when the administrator access is required. This happens on Lenovo and HP computers. The keyboads and mice work as they should all other times. There are no
other input devices, wedges, etc. Just a wired keyboard and mouse.
May 30th, 2011 2:35am
Hi,
Before going further, would you please let me know if you installed any program before the issue occurring?
I suspect it is related to third party software or malware. Please use your security software to scan the computer or use Microsoft products.
Microsoft Safety Scanner
http://www.microsoft.com/security/scanner/en-us/default.aspx
Microsoft Security Essentials
http://www.microsoft.com/en-sg/security_essentials/default.aspx
If the issue persists, try to perform the
clean boot, create a new user account or enable built-in administrator
account to check the result.
Best Regards,
Niki
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June 1st, 2011 7:04am